What is the Use of Access Key?

STAAH MAX - What is the Use of Access Key?

The Access Key allows an authorised person at a property to access credit card details of bookings retrieved into the Channel Manager.

The Access Key is not the same as the login password.

The Access Key is usually at a default and the property must define their own at the time of setup.

Changing your Access Key

If you want to change your current access key, go to User > Change Access Key.


Follow the prompts to change your access key. This will require you to enter your existing key and generate your own new access key containing an upper case letter, a digit and a special character (Maximum 16 characters). Hit Save.


Reset a Forgotten Access Key

If you want to reset a forgotten access key, select ‘Forgot Your Access Key?’

When the ‘Are You Sure’ popup appears, select Yes. This generates an email with a password reset link, which is sent to your registered email address. You can then follow the link to create a new access key.


If you need further assistance, please contact your local support team.