STAAH Help Centre

Recent Articles
STAAH MAX - Manage OTA Promotion - How to manage GEO Rates (Country Rates) for Booking.com?
This feature supports creating and managing country rates to offer via Booking.com from STAAH MAX extranet. Increase Booking.com bookings by targeting guests from specific regions. Global travel is on the rise, and more international guests also ...
STAAH MAX - Manage OTA Promotion - How to Manage Mobile Rates for Booking.com?
This feature allows property to manage Mobile rates on Booking.com via STAAH MAX extranet. Why is this feature useful? • Attracts more bookings – Offering a mobile rate drives more potential guests to your property page • Stand out in searches – A ...
How to Issue a Voucher at Front Desk?
Once a Voucher package has been setup, we can then proceed to sell the Voucher. Login to the system >> Click on "Sell Voucher" button >> Choose from "Custom Create" & "Pre-defined Packages" >> Fill the required details >> Click on "Save" button.
STAAH Max - Agoda Content
Agoda has enhanced API. The new enhancement allows property to create room and/or rate plan directly in Channel manager. Once created, Channel manager will send details to Agoda. No more logging into Agoda to repeat the same process, it can all be ...
How to check & download a comprehensive Dashboard?
You can check day to day activity along with the revenue bifurcation & summary by following the below way & can export in PDF as well for your ease of use. Login to the system & Click on left side menu >> Click on Dashboard >> You can check and ...

Popular Articles
STAAH MAX - What is Drip Feed Availability and how does it Function?
Drip Feed Availability feature allows you to set a restriction of maximum rooms available for the OTA(s), for a specific room type or date range. Currently all rooms in STAAH MAX, are pushed out to the respective OTAs (10 rooms in STAAH – 10 rooms ...
STAAH Instant - What is Stop Sell? How to Set it & Remove it!
Do you want to block a Room Type or Stop Sale of a Room Type? STOP SELL (previously known as Block) is a restriction available to you on your Channel Manager, under the RATES tab. Applying this restriction will allow you to stop the sale of any rate ...
How Do I Connect My Hotel Website to STAAH and Use the STAAH Booking Engine?
You can add a booking engine widget to your website. This allows a booker to book directly with you via your website.
STAAH MAX - What is the Use of Access Key?
The Access Key allows an authorised person at a property to access credit card details of bookings retrieved into the Channel Manager. The Access Key is not the same as the login password. The Access Key is usually at a default and the property must ...
STAAH MAX - What is Charge Card and how it works?
We have developed a new feature which provides property with the ability to manually Charge Credit Card directly in MAX extranet for Hotel Collect bookings. Payment will be processed via Payment Gateway. This feature is available to properties that ...

Recent Topics
Is https://getapidoc.staah.net API documentation still valid ?
Hi! I have used the above documentation (https://getapidoc.staah.net) APIs to get the room rates, availability and restrictions to display on my hotel website. But all the APIs given 403 Forbidden error: You don't have permission to access this resource.
How to interate payment gateway to the website ?
How to interate payment gateway to the website ?
Setup for Room Booking Limit in Website
Will we be able to setup room booking limit to Brand website at STAAH Max,its a basic option which should be able to setup the booking limit and restrictions by the Property.Advise if experts can configure this issue.
ATAAH Hotel API Integration in our Website
How can I integrate STAAH Hotel booking API into our website along with the mobile app? and please let me know the STAAH procedures. Thank you.
How do I delete a room
Hello, I have a room that needs to be deleted. It is mapped with booking.com, airbnb and our website. I have terminated it on booking.com but need to know how to do this in staah?
Max InstantSite SEO
Does anyone know of an SEO provider who works within Staah's Max InstantSite content management system? Or put another way - is there an InstantSite user out there who is currently working with a 3rd party SEO provider? If yes who is it? Any thoughts
How to delete the package
I have created a package and now want to delete the package. How can I do it?
Onboarding New OTA
Hi We are in the midst of onboarding a new OTA - FLIGGY. I like to know how do we start do it?
Rates uploaded in STAAH Channel Rate Plans
Hi I like to know is the Rates uploaded in STAAH Channel Rate Plans are before taxes or net rate?
Not Getting Booking
Not Getting Some Booking
Multiplier Rate
How to set multiplier rate, we contracted with an OTAS abroad with different currency
issue with arma course
I am unable to register ARMA certification course. help me with that.
Special Deal to attract longer stays
I would like to create a special deal to attract longer stays particularly in our quieter periods - either a percentage discount or an extra free night when booking for, say, 5 nights. How can I do this so that the discount is applied automatically on my bookings made directly on my website? I need to be able to apply this deal to a specific date range.
Promo codes
Can you set a date range promo codes can be applied to?
How to create or add a new rate plan for directly from the existing one?
Hello, Please, can you help us to create another new direct rate plan for more option? (YourWeb) Property Name : Seven Senses Guesthouse, Chiang Mai ID 13674 +6652007515
Instant
what is stop sell limit?
Extra Adult
Hi , Can we update Extra Adult and Extra Child rate for OTA’s from STAAH.
Email Notification
How I can add the email address to receive booking notification ?
New OTA Mapping
How to mapping the new OTA with STAAH?
Failed to update the images into STAAH
Why I am unable to upload images to STAAH ?
Update Rates and Inventory
How to load rates and inventory on STAAH ?
Different Rates Setting for Different Channel
How can we load different rates to different OTAs ?
STAAH Max - Access Key
Why does the system (MAX) get locked and Request you to generate a new Access Key/Password?
Image Library for MAX Channel Manager
How upload images in the image library and apply them to rooms/packages on MAX?
Resolve issue time frames
Why does it take so much time to Resolve the Issue: Can't we talk directly to the technical team?
Fee
Why STAAH is more expensive than other Channel Partners?
Multipliers Setup
How to update different data validity and days with different multipliers on MAX?
MAX Version
What MAX advanced version of STAAH?
Smart Pricing
Can smart pricing add a validity option?
Mobile APP
Can we use STAAH on Mobile APP?
Stop Sell Function
How to apply Stop sell?
History Log
How check for update log for the changes I have done?
Push booking
How long does the system take to update hotel booking to websites?
Secure
Is the website secure?
Booking update
Can I update bookings and change prices daily?
Hotel website
What If I do not have a website?
Remove stop sell
How to removing Stop selling on instant
Using Bulk Update
How to use bulk update? Should we click on room type or channel name?
Stop Sell For Room Type
How to stop sell a room type on STAAHMAX?
Stop Sell a Rateplan
How do we stop particular rateplan on STAAHMAX?

STAAH Help Centre

Recent Articles

STAAH MAX - Manage OTA Promotion - How to manage GEO Rates (Country Rates) for Booking.com?

STAAH MAX - Manage OTA Promotion - How to Manage Mobile Rates for Booking.com?

How to Issue a Voucher at Front Desk?

STAAH Max - Agoda Content

How to check & download a comprehensive Dashboard?

Popular Articles

STAAH MAX - What is Drip Feed Availability and how does it Function?

STAAH Instant - What is Stop Sell? How to Set it & Remove it!

How Do I Connect My Hotel Website to STAAH and Use the STAAH Booking Engine?

STAAH MAX - What is the Use of Access Key?

STAAH MAX - What is Charge Card and how it works?

Recent Topics

Is https://getapidoc.staah.net API documentation still valid ?

How to interate payment gateway to the website ?

Setup for Room Booking Limit in Website

ATAAH Hotel API Integration in our Website

How do I delete a room

Max InstantSite SEO

How to delete the package

Onboarding New OTA

Rates uploaded in STAAH Channel Rate Plans

Not Getting Booking

Multiplier Rate

issue with arma course

Special Deal to attract longer stays

Promo codes

How to create or add a new rate plan for directly from the existing one?

Instant

Extra Adult

Email Notification

New OTA Mapping

Failed to update the images into STAAH

Update Rates and Inventory

Different Rates Setting for Different Channel

STAAH Max - Access Key

Image Library for MAX Channel Manager

Resolve issue time frames

Fee

Multipliers Setup

MAX Version

Smart Pricing

Mobile APP

Stop Sell Function

History Log

Push booking

Secure

Booking update

Hotel website

Remove stop sell

Using Bulk Update

Stop Sell For Room Type

Stop Sell a Rateplan