Recent Topics
How do I delete a room
Hello, I have a room that needs to be deleted. It is mapped with booking.com, airbnb and our website. I have terminated it on booking.com but need to know how to do this in staah?
How to delete the package
I have created a package and now want to delete the package. How can I do it?
Onboarding New OTA
Hi We are in the midst of onboarding a new OTA - FLIGGY. I like to know how do we start do it?
Rates uploaded in STAAH Channel Rate Plans
Hi I like to know is the Rates uploaded in STAAH Channel Rate Plans are before taxes or net rate?
Connect with Tourplan
Good afternoon, I am a student Tourism Management in the Netherlands and currently, I am working on my graduation thesis for connectivity for wholesalers and tour operators. I would like to ask a question. My question is: How do you connect STAAH to
Not Getting Booking
Not Getting Some Booking
Multiplier Rate
How to set multiplier rate, we contracted with an OTAS abroad with different currency
issue with arma course
I am unable to register ARMA certification course. help me with that.
Special Deal to attract longer stays
I would like to create a special deal to attract longer stays particularly in our quieter periods - either a percentage discount or an extra free night when booking for, say, 5 nights. How can I do this so that the discount is applied automatically on my bookings made directly on my website? I need to be able to apply this deal to a specific date range.
Promo codes
Can you set a date range promo codes can be applied to?
How to create or add a new rate plan for directly from the existing one?
Hello, Please, can you help us to create another new direct rate plan for more option? (YourWeb) Property Name : Seven Senses Guesthouse, Chiang Mai ID 13674 +6652007515
Instant
what is stop sell limit?
Extra Adult
Hi , Can we update Extra Adult and Extra Child rate for OTA’s from STAAH.
Email Notification
How I can add the email address to receive booking notification ?
New OTA Mapping
How to mapping the new OTA with STAAH?
Failed to update the images into STAAH
Why I am unable to upload images to STAAH ?
Update Rates and Inventory
How to load rates and inventory on STAAH ?
Different Rates Setting for Different Channel
How can we load different rates to different OTAs ?
STAAH Max - Access Key
Why does the system (MAX) get locked and Request you to generate a new Access Key/Password?
Image Library for MAX Channel Manager
How upload images in the image library and apply them to rooms/packages on MAX?
Resolve issue time frames
Why does it take so much time to Resolve the Issue: Can't we talk directly to the technical team?
Fee
Why STAAH is more expensive than other Channel Partners?
Multipliers Setup
How to update different data validity and days with different multipliers on MAX?
MAX Version
What MAX advanced version of STAAH?
Smart Pricing
Can smart pricing add a validity option?
Mobile APP
Can we use STAAH on Mobile APP?
Stop Sell Function
How to apply Stop sell?
History Log
How check for update log for the changes I have done?
Push booking
How long does the system take to update hotel booking to websites?
Secure
Is the website secure?
Booking update
Can I update bookings and change prices daily?
Hotel website
What If I do not have a website?
Remove stop sell
How to removing Stop selling on instant
Using Bulk Update
How to use bulk update? Should we click on room type or channel name?
Stop Sell For Room Type
How to stop sell a room type on STAAHMAX?
Stop Sell a Rateplan
How do we stop particular rateplan on STAAHMAX?
Remove Stop Sell
How to remove stop sell?
Change Access Key
How do we change the access key?
Change Access Key on STAAH Instant
How to change access key on STAAH Instant?
Can we create the packages ourself ?
Can we create the packages ourself ?