STAAH MAX - Mark a Credit Card as Invalid
This feature is only available to Bookings made through Booking.com. The ‘Report Invalid Credit Card‘ option will appear within the Booking along with the Payment Details.
Login to STAAH > go to BOOKINGS > find the booking > click BOOKING NO.
Clicking the ‘Report Invalid Credit Card’ will alert Booking.com to get in touch with the guest.
STAAH MAX - Booking.com Reporting No Show and Invalid Credit Card
Booking.com has enhanced report “No Show” and report “Invalid credit card” feature. STAAH is happy to support our partnership with booking.com and have enhanced the feature which is already available. NEW: Option to cancel booking if credit card is ...
STAAH MAX - View Credit Card Details / Access Key
To comply with GDPR requirements, all guest information has to be MASKED. To view full booking details, you need to enter access key to view. The access key is the same key that you use to retrieve credit card details. On arriving to Bookings module, ...
STAAH MAX - What is the Use of Access Key ?
The Access Key allows an authorised person at a property to access credit card details of bookings retrieved into the Channel Manager. The Access Key is not the same as the login password. The Access Key is usually at a default and the property must ...
STAAH MAX - Booking.com Messaging
MAX is happy to support and connect our software to Booking.com messaging feature. This feature will enable properties subscribing to MAX Channel manager to communicate with Booking.com guests using interface available in MAX Extranet rather than ...
STAAH MAX - Creating Additional Users
What is an Additional User? The Additional User feature allows you to create an additional user, which allows them to access your property on STAAH MAX. You have the ability to assign different permissions for the additional users. How do I create an ...