Channels
STAAH MAX V2- How to use the Airbnb Messaging Feature on STAAH?
MAX is happy to support and connect our software to Airbnb messaging feature. This feature will enable properties subscribing to MAX Channel manager to communicate with Airbnb guests using interface available in MAX extranet. The messaging feature is ...
STAAH MAX V2 - Enhancement - What is Airbnb Non Refundable Discounts? How is it useful?
Airbnb Non-Refundable Discount Non-refundable discount is only available to listings on full sync. Non-refundable discount is actually a type of cancellation policy. If host does not want to support full sync via channel manager, they can setup this ...
STAAH MAX V2 - How to manage your Airbnb Basic Discounts?
Enhancement Airbnb Basic Discounts Basic discounts are applied on the listing level, and they are not only set for a specific date range (as opposed to seasonal discounts). Airbnb offers the following types of basic discounts: Early Bird, Last ...
STAAH MAX V2 - How to manage Airbnb Seasons Adjustment?
STAAH MAX Airbnb Season Adjustment Based on feedback received, we have enabled feature to include: Option to edit validity Option to edit rules/discount Option to apply trip length (min nights) Option to apply check-in and check-out days Tracking ...
STAAH MAX V2 - How to Auto Stop Sell for Channels That Do Not Support Minimum Stay Restrictions
Our newest feature is the Auto Stop Sell. It allows for a Stop Sell to be automatically pushed out to channels that do not Support Minimum Stay restrictions. Previously, when you wanted to apply a Minimum Stay Restriction in STAAH for channels that ...
STAAH MAX V2 - What is the Free Google Listing
TIME TO REJOICE HOTELIERS! FREE GOOGLE LISTINGS JUST BECAME A REALITY… STAAH’s partnership with Google following its announcement of free hotel listings promises increased reach and direct booking After switching its shopping service and flights to ...
STAAH MAX V2 - What is Booking.com Opportunities? How is it useful?
We are pleased to introduce a new feature in MAX, OPPORTUNITIES. This module provides a platform for OTA partners to highlight business opportunities that can help a property improve their performance or guests experience. Data is retrieved from OTA ...
STAAH MAX V2 - Manage OTA Promotion - How to Manage Mobile Rates for Booking.com?
This feature allows property to manage Mobile rates on Booking.com via STAAH MAX extranet. Why is this feature useful? • Attracts more bookings – Offering a mobile rate drives more potential guests to your property page • Stand out in searches – A ...
STAAH MAX - What is Minimum and Maximum Stay on Arrival & Minimum and Maximum Stay Through?
This feature allows you to set restrictions by specifying a minimum and maximum number of nights that may be booked for a specific rate/ deal. Minimum and Maximum Stay on Arrival: When do I use this feature? Min/ Max Stay on Arrival: The restriction ...
STAAH MAX V2 - Manage OTA Promotion - How to manage GEO Rates (Country Rates) for Booking.com?
This feature supports creating and managing country rates to offer via Booking.com from STAAH MAX extranet. Increase Booking.com bookings by targeting guests from specific regions. Global travel is on the rise, and more international guests also ...
STAAH MAX V2 – How to Manage Booking.com Content from Channel Manager?
We are moving to Content – similarly with Instant it will change the mapping flow. What has changed? A fresh new design and layout – don’t worry both options are available (old and new) More features that you can manage from channel manager (full ...
STAAH MAX V2 - What is Booking.com Opportunities? How is it useful?
We are pleased to introduce a new feature in MAX, OPPORTUNITIES. This module provides a platform for OTA partners to highlight business opportunities that can help a property improve their performance or guests experience. Data is retrieved from OTA ...
STAAH Max V2 - What is Booking.Com – Market Insights?
Booking.Com has introduced a feature that providers more insights to what bookers are searching for in your region via Booking.Com. STAAH is happy to announce we support this feature, and have introduced in our extranet. Benefits? • Quick overview of ...
STAAH Max V2 - Booking.Com - How to Report Guest Misconduct?
Property can now report poor guest experience to Booking.Com from Channel manager. Available to all customers with Booking.Com connection via Channel manager. The report guest misconduct tool supports specific scenarios specified by Bookng.com, so ...
STAAH Max V2- Booking.com – Bundled Value Adds
What does it do? This enhancement allows accommodation providers to utilize the STAAH integration to manage and incorporate value-added services into their room rates. What is a value-add? • Value-adds are extra services offered by the property (ex: ...
STAAH MAX V2 - What is the Booking.com Messaging Feature? How is it useful?
Booking.com has introduced new functionality, to the messaging feature, making it easier for properties to communicate with guests via MAX extranet. What is new? Property can now initiate messages to customers Messages pulled in for all bookings in ...
STAAH Max V2 - What is Expedia Content Management?
We are happy to introduce the Expedia content management via MAX extranet. What has changed? · Content creation and management - don’t worry there are no changes to design. We have created a designated page for content (old and new) · More features ...
STAAH Max V2 - What is Expedia Property Status and Compliance?
Expedia has introduced 2 new APIs – Property Status and Compliance. Both with their own functionalities that in turn help properties manage their Expedia listings • Property status – provides insights about your propertys status on Expedia, content ...
STAAH Max V2 - Booking.com – Bundled Value Adds
What does it do? This enhancement allows accommodation providers to utilize the STAAH integration to manage and incorporate value-added services into their room rates. What is a value-add? • Value-adds are extra services offered by the property (ex: ...
STAAH MAX V2- How to manage your OTA Promotions on STAAH for Expedia?
OTA promotion feature allows a property to setup promotions on Expedia via MAX extranet. This feature supports creating NEW promotions created in MAX extranet, and option to pull existing promotions created on OTA extranet. Where is this found? Login ...
STAAH Max V2 - Channels Tab
This article gives an overview of the Channels tab available on STAAH MAX V2. Where do I find this option? 'Channels' tab can be accessed from 2 places, as shown in below screenshot: What are the options available? Add Channel - This option is used ...
STAAH MAX V2 - How to view OTA/Channel Update Log?
Channel Update log records and displays all the updates of Availability, Rates and Restrictions pushed to the Channel. The records can be checked by Stay Date. Where to check? Login > Channels> Channel Update Log 1. Set the parameter Select check-in ...
STAAH Max V2 - Channels Module - Enhancements
Product: MAX V2 Module: Channel - Mapping Feature: Reviews Channels Supported: Airbnb, Booking.com, Expedia, Google (Meta) Function: AI Assisted Response Tool Status: Pilot What's New? AI Assisted Response Tool This tool offers a recommended response ...
STAAH MAX V2 - What are the Booking.com Pricing module feature?
What is new? Room Based and Occupancy Based Pricing via Booking.com integration Feature available in Instant and Max Process similar for both Instant and Max What does Occupancy Based Pricing mean? Occupancy Based Pricing allows you to maximize the ...