Booking
STAAH MAX V2 - What are the changes in the CRS Payment link?
Changes to the CRS payment link, means a new fresh design. The new layout highlights the information that is important to the booker, making the user experience easier . What is new? 1. Booking Number displayed at the top of the page. 2. Address ...
STAAH MAX V2 - How to edit the total booking value on CRS booking?
Currently, we can only change base rates and/or taxes, the total booking amount was calculated based on changes. But now we have also added the option to change the total booking value. How can we change the total booking value? When you are making a ...
STAAH MAX V2 - How to view the Package information on the CRS?
When making a booking, it is important for the booker to know what they are getting for the price they are paying. The new package information tool allows you to see what is included in the package while making a booking through the CRS module. ...
STAAH MAX V2 - What is the Internal Comments Feature on the CRS?
The ability to add internal comments to bookings in MAX extranet. This feature allows you to add additional information about guests/bookings. All comments are visible in MAX extranet only, meaning this is not sent to guests. What is new? You can add ...
STAAH MAX V2 - How to View Credit Card Details with your Access Key?
To comply with GDPR requirements, all guest information has to be MASKED. To view full booking details, you need to enter access key to view. The access key is the same key that you use to retrieve credit card details. On arriving to Bookings module, ...
STAAH MAX V2 - What are the Payment Options Via CRS?
Payment options displayed are based on package setup for package being booked Payment options – Non Prepay packages (Packages that require credit card to secure booking – no payment required) Card collection via email: An email is sent to booker to ...
STAAH MAX V2 - How do I mark a booking as a No Show/Invalid card?
Properties have the ability to mark a booking as a ”No Show” directly in STAAH. This can be done for all Booking.com reservations, after the check in date. NEW: Option to cancel booking if credit card is invalid (Conditions applies) Mark No-Show and ...
STAAH Max V2 - What is Central Reservation System?
This feature allows properties to manage their Availability/Rates and Restrictions. You also have the ability to make a Reservation within the extranet and view current reservations. How do I request for CRS? To enable this feature, please contact ...
STAAH MAX V2 - What is the Use of Access Key?
The Access Key allows an authorised person at a property to access credit card details of bookings retrieved into the Channel Manager. The Access Key is not the same as the login password. The Access Key is usually at a default and the property must ...
STAAH MAX V2- What is Structured Cancellation Policy? How is it used on the Booking engine?
We have made some exciting enhancements to the cancellation policy module to help you better manage and adjust policy to best suit your needs. What is new? • Ability to modify policy wording. o This gives you the flexibility to add to the preset ...
STAAH MAX V2 - How to View Your Booking List?
A module that allows you to view all booking data. Bookings are displayed in a list view, newest in descending order. Where? Features on listing page: • View all bookings received via Channel manager – in list view. • Advanced search option to filter ...