STAAH MAX V2 - What is $ Booster Partner Integration and how to manage it

STAAH MAX V2 - What is $ Booster Partner Integration and how to manage it

An Upselling Partner is a third-party company that provides tools or services designed to help hotels or properties increase revenue by offering guests additional products or upgrades. These could include:

  1. Room upgrades
  2. Early check-in or late check-out
  3. Add-ons like breakfast, spa services, airport transfers, etc.

In the context of STAAH, an Upselling Partner is a service provider that integrates with the STAAH platform to enable automated or manual upsell offers to guests—usually at the time of booking or before arrival.

A Preferred Upselling Partner is one that has already established a technical integration with STAAH, making it easier and quicker for properties to activate and start using their upselling services.

How It Works
  1. Choose a Preferred Upselling Partner
    1. The property selects an upselling partner that is integrated with STAAH.
  2. Contact the Partner Directly
    1. Reach out to the chosen partner to get product details, pricing, and terms.
  3. Sign a Contract
    1. Finalize and sign the agreement directly with the upselling partner.
  4. No Extra Cost for Integration
    1. Integration is included free for all MAX subscribers.
  5. Enable the Connection
    1. Once the contract is in place, activate the integration via the MAX extranet.

Note: A "Preferred Upselling Partner" is one that already works with STAAH and is integrated into the system.


Who can use this feature?
  1. Properties subscribed to MAX
  2. Must be subscribing to product via a Upselling partner (Arrange directly with Upselling partner)

     

Integerations:

  1. Okay
  2. Upsellguru
  3. Bookingwhizz
  4. Plusgrade
  5. KAI
  6. GuestTalk
  7. Perfectstay
  8. Welcome Pickups

Where is the Upselling Partner feature found?

      1.       Login to MAX extranet > Setting > $ Booster



      2.       In $ Booster Module > Select Upselling Partner


     
      3.       Accept Terms & Conditions > Click on Accept



      
      4.       On submit, it will trigger an email to inform Upselling partner that there is a request for connection.  At this point, status is ‘Setup’
      

IMPORTANT


Enabling connection to Upselling Partner means the property is granting permission to the selected Upselling partner to retrieve guest information to use for up-selling purposes.


Upselling Partner has to send an API call to confirm connection and change status to live. Once the status is LIVE,  the partner can start to pull booking data.

Property can deactivate connection anytime. This action will trigger a notification to Upselling partner and remove the connection in MAX  extranet. Upselling partner will no longer be able to pull booking data.


An Upselling partner can also stop supplying services to the property. They simply make an API call and change the status to ‘Terminate’. The status will be reflected in MAX extranet

 


Logs

Logs available via Activity logs.       




To view API call logs, select ‘CRM Logs’ button. Select view to display API call logs