What is Promo Codes and how it works?

STAAH MAX V2- Booking Engine - What is Promo Codes and how it works?

Promo codes enable you to provide a code to a booker, giving them access a special offer or rate.



Looking for how to add promo codes on STAAH MAX?

  1.        Login to extranet > Setup > Promo code.




  1. Go to Add.
  2. Add Promo Code.


  1. Follow prompts and add information

o   Promo Name

o   Discount label (optional): Set label to display on booking engine when promo code added.

o   Promo code – this is what the booker will enter on the Booking engine.

o   Discount amount/type (if applicable)

o   Validity (optional) – dates discount is available.

o   Custom days: ability apply promotion to custom days of the week, default is All days.

o   Counter (optional) – limit the number of bookings made using promo code

o   Payment (optional) – you can choose to collect credit card or invoice at the time of booking. Credit card is the preferred method. Default is based on the package setup. Promo code card collection will take precedence over package setup > Save.

Currently promo code is only supported as a private rate. This means, the rate is only visible for booking when the customer enters a promo code.

These are the 3 option options that can be used:
Apply to all public package rates > Selecting this option means the property wishes to link the promo code to all public packages. The system will automatically link the promo code with all available public packages.

Apply to selected packages and show public rates as well > Selecting this option allows the property to link the promo code to selected public packages while ensuring the promo discount is displayed alongside all other bookable packages. This gives guests the ability to compare prices across all available deals with the promo code discount.

Apply to only selected packages (Secret Deal) > This is the current option available for the promo code feature. Selecting this option means customers using the promo code will only see packages that are eligible for the promo code discount.


Other information:



• Edit: allows you to make changes to existing promo code.
• Delete: option to delete promo code, this will remove from group and individual property.
• Counter: Allows you to view counter setup, and bookings received 
• Discount is based on package rate at the time of booking
• Promo code with fixed rate; recommend creating a new package and applying fixed rate in package surcharge (i.e, Wedding, where there is an agreed fixed rate).
• Option to generate a link with promo code applied. This will open the Booking engine with rates/packages linked to the promo.  Fixed and Non-fixed supported
                  o Fixed –booking engine link includes promo code, however, not visible to booker – so non-editable/fixed. Obtain Booking engine link via extranet > promo code module > fixed promo code URL.
 

                  o Non Fixed – booking engine link includes promo code. Promo code field visible on Booking engine, booker can remove promo code. Obtain URL from Booking engine widget module (Setup > Booking Engine > Booking Engine Widget)

Note: must create promo code first, before generating URL



• Setup > Booking Engine > BE Themes> Widget (must create promo code first)

• Follow prompts 
      o Enter script name – this will help you identify script once setup is complete (on Booking engine widget page)
      o Select the type of widget
      o Select Promo code from drop down menu
      o Select package or room to include in widget, otherwise ‘Select All’
      o Save

• Obtain widget or URL click ‘Booking engine script icon’.





Groups
• Option to create promo code at group level. Login to group listing Setup > promo
• The same process to setup



• Icon to indicate group level promo code.