How to collect All Adult guest Names, in a Booking

How to collect All Adult guest Names, in a Booking


Step 1: Go to the ConvertDirect Tab and scroll down to Display Settings


Step 2: Tick the "Compulsory Billing Information" and "Collect All Adult Guest Name" checkboxes. Click on SAVE in the bottom right corner.

Collect All Adult Guest Names

By default, the collect "All Adult Guest Name" flag is disabled. 
This can be enabled by Logging to Instant extranet > ConvertDirect > Display Settings > Tick ‘Collect All Adult Guest Name’

This information will show up as below, during the booking process, depending on the number of Adult Guests.

Compulsory Billing Information

Billing Address fields are non-compulsory.  The property can however choose to collect the information from the booker.

Checking the compulsory Billing information check box under Display Settings will display the red Asterix next to the Billing Address.

** Billing address fields are only compulsory if the property has a payment gateway enabled.


Billing information will collect "Address" and "City" information as highlighted below:


    • Related Articles

    • Daily Extra Guest Charge Feature

      This new feature allows you to flex your daily extra guest charge on ConvertDirect Booking Engine and channel connections that supports this feature. Usually extra guest charge is a fixed static rate. However over peak/ festive season, some ...
    • How Do I Change Room Names?

      The room names configured in STAAH are directly visible on the STAAH Booking Engine only.  These are not pushed out to channels and extranets.
    • GDPR Booking Engine Update

      We have previously notified that we have added a provision in the extranet to add a Privacy Statement and Privacy Policy to display on your Booking Engine. These features are already live on the Booking Engine. The fields are found in the extranet ...
    • Convert Direct - Smart Pricing Feature

      **AWESOME & FREE** STAAH Instant – ConvertDirect – Smart Pricing Introducing Smart Pricing, a new FREE feature for STAAH ConvertDirect subscribers. This feature is designed to enhance the process of setting up deals offered on ConvertDirect. It ...
    • Booking.com Messaging Feature

      STAAH is happy to support and connect our software to Booking.com messaging feature. This feature will enable properties subscribing to STAAH Instant Channel Manager to communicate with Booking.com guests using interface available in STAAH Instant ...