Issuing a Voucher at Front Desk.
Once a Voucher package has been made, we can then proceed to sell the Voucher.
1. Click Voucher option
2. Click Sell A Voucher
3. Select Package option
The voucher system allows us pay in
two different way, one being a ‘Paid Voucher’ and Second being a ‘Free
OF Charge’ Voucher. Once arrived in
the ‘Sell a Voucher’ page you will be given the option whether to issue and
already made Voucher as a ‘Paid’ or a ‘FOC’ (Free of Charge).
Paid Voucher – Click on the sell option for paid vouchers
Once clicked then the property will
need to follow the below steps finish issuing the voucher
1 : Quantity
2: Personalize & Delivery
Here we can see we are able to edit the content of the voucher
There are two different ways to pay for voucher, ‘Collet CC’ and ‘Prepaid’.
vouchers (FOC) can be created and issued by hotels for service recovery or for
gifting to customers. FOC voucher require an authoritative user, please see
Voucher Design (Background)
The background design of the voucher can be set by doing the following: 1. Click settings on the tool bar 2. Click Voucher Design 3. To upload a voucher template, click on the upload option 4. Select the image you have created, note the aspect ratio ...
How to set up a voucher package
Terms and Condition’s Terms and condition’s need to be set up first before a Voucher package can be created. To Set up Terms and Conditions 1. Click, settings 2. Terms & Conditions 3. Add Terms. 4. You now be able to set your own terms and ...
How to edit a Voucher Package
1. Click on Vouchers 2. Click on Sell a Package 3. Select package option 4. From the voucher dashboard click on Edit to add / change any information
How to Redeem Vouchers
The hotel must redeem the vouchers when the customer arrives at the front desk. Redemption can be done through mobile app / desktop. Redemption through mobile app 1. Download STAAH Gift Voucher App from App Store / Playstore 2. Login by using your ...
There are four types of users that can be set on the voucher system. Group Admin- Administrator of the group, someone who sets the properties up on the given group. Hotel Admin- Same Permissions as a Group Admin but only in charge of the ...