Enhancement – STAAH Instant - OTA Promotion Feature

Enhancement – STAAH Instant - OTA Promotion Feature

OTA promotion feature allows a property to set up promotions for the supported channel(s) via Instant extranet. 


Channels Supported

  1. Booking.com
  2. Go-MMT
  3. Expedia

Types of promotion supported via integration:

 

Booking.com

Go-MMT

Expedia

Basic

Business Booker

 

 

Corporate Deals

 

Only available via OTA extranet

 

Early Booker

Free Night Deals

 

Only available via OTA extranet

Multi Night Discount

Geo Rates

 

Via Expedia extranet

Last Minute

Mobile Rates

 

Option to enable promotion to mobile users

Express Tonight

 

 

 

Long Stay

 

 

 

72 Hours

 

 

 

Special offer

 

 

 


Where is the feature found?

Login to Instant Extranet > Instant Module > OTA Promotion

 

How to add a NEW promotion?

OTA Promotion Module display page > click on Add Promotion button

Add promotion name > select channel > select promotion type > click on Next button




  1. Channel will only be an option to select if connection is enabled in channel manager
  2. You cannot combine setup for multiple channels
  3. You need to setup each channel separately

 

Promotion setup page:

Booking.com and Expedia > You can select rate plan(s) applicable for promotion



Go-MMT > By default promotion will be created for all available room/ rate plans



Follow prompts to complete promotion setup



Information specific to Booking.com promotion feature

Secret Deal: A minimum of 10% discount is required. Validation in place

Setting Stay Dates: For promotion that is not applicable for all days, click on ‘Custom’ and apply applicable day(s) by clicking on radio button




Last Minute Deal: Hours supported > Up to 24 hours only



Geo/Country Rates

  1. You need to create a GEO discount for every individual country. You cannot create one GEO discount for multiple countries.
  2. Only eligible countries for the specific property will display in drop down list.
  3. Must be at least 5% discount.
  4. Blackout dates: Set dates when discount is not applicable.


Business Booker promotion requirements
  1. Rate is only visible to verified business travelers who have logged into their booking.com account to book
  2. Business Booker discount applies to all room and rate plans offered on booking.com


Mobile Rate
  1. Platform: We recommend offering discounts to both App and Mobile Web users. Not all bookers have downloaded the app. This is to ensure you reach a wider audience
  1. Discount: Minimum 10% discount
  2. Mobile Rate discount applies to all your room and rate plans offered on booking.com. This discount stacks on top of Genius discounts as well as any other promotions you have set up. However, it doesn’t get added to Geo (Country) Rates or Deal of the Day

Where are the below promotions found in channel extranet?


  1. Business Booker (Business Rate)
  2. Geo Rate (Country Rates)
  3. Mobile Rates (Mobile Rates)



Information specific to Go-MMT promotion feature


Free Night Deals: Not available via integration. You need to manage via channel extranet

Corporate Deals: Not available via integration. You need to manage via channel extranet

 Promotion setup will apply to all live rate plans available in Go-MMT

 

Who will see promotion?
  1. Only available for ‘All’ and ‘Logged In Members’ via integration
  2. Mobile option is not available via integration



Setting Stay Dates: For promotion that is not applicable for all days, click on ‘Custom’ and apply applicable day(s) by clicking on radio button



Other features not available via integration:

  1. Maximum length of stay restriction
  2. Same Day-Next Day Checkin restriction
  3. Option to select brand / platform to offer promotion – Go-MMT/ MakeMyTrip

Promotion created


When promotion is successfully created and submitted to channel, success message is returned with promotion ID. Example below


OTA will confirm by returning a promotion ID. This can be found on OTA Promotion details page via VIEW option.

For booking.com, click on RUID to see full RUID ID



Information specific to Expedia promotion feature

Who will see promotion? 
  1. Only available for ‘Mobile User and ‘Logged In Members’ via integration
 

Other features not available via integration:
  1. Minimum advance days to book promotion (excludes last minute)
  2. Maximum advance days to book promotion (excludes last minute)
  3. Discount type 

  1. Single discount, applies to the total booking amount.
  2. Daily discount, percent off each day of the week. 
  3. Multi-night discount, free or discounted night to guests who stay a particular amount of time


OTA Promotion details page



  1. **NEW** Get Promotion Feature: Allows you to pull in an existing promotion already setup in channel extranet
  2. **NEW** Clone Feature: Allows you to clone a promotion from one channel to another. Where possible information is pre-populated in the new setup
  3. All promotions created are listed on details page
  4. Status: Filter option available to search promotions
  5. View summary of promotion using the VIEW option
  6. Option to ‘Edit’ live promotion
  7. Option to ‘Delete’ promotion
  8. Booking.com has a report function. Report button is found in the promotion information page (Via View)



Click on ‘Report’ button to pull stats from booking.com. Information pulled as below:




          9. Logs – all changes are tracked. Click on ‘Logs’


Click on ‘Changes’ to view change details 




Group Feature

  1. Available via Instant group login
  2. OTA promotion feature is found on group dashboard
  3. Same concept as feature in individual login
  4. Option to select multiple properties











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