I Can’t See Guest Information or Guest Name
Please refer to this GDPR article
. To view their full details, you need the access key.
How to collect All Adult guest Names, in a Booking
Step 1: Go to the ConvertDirect Tab and scroll down to Display Settings Step 2: Tick the "Compulsory Billing Information" and "Collect All Adult Guest Name" checkboxes. Click on SAVE in the bottom right corner. Collect All Adult Guest Names By ...
Why Can’t I See ‘Availability’ on the Bulk Update Page?
If you are using a Property Management System (PMS), you will not see ‘AVAILABILITY’ on your Bulk Update Page. This is because, your availability is being sourced from the PMS and you cannot manage it from STAAH directly. If you usually manage your ...
Self Mapping - Information
Self Mapping feature is available for all properties on STAAH Instant. Please log into your STAAH extranet to view details. Who has access to Self Mapping? Property subscribing to STAAH Instant Channel Manager. Where is the Self Mapping feature ...
Customising Information on ConvertDirect's Booking Details Page
Customise information to collect from booking details page. We understand the need to simplify the booking process for a customer. As time is valuable, the quicker it is for a customer to complete a booking, the better! Currently on the booking ...
How to Change Property Name in STAAH?
To change your Property name, please contact your local STAAH Support Team.