How Do I Re-Post A Booking?
All Bookings received through the channel manager are stored in STAAH and posted to your property management system (PMS), given that your PMS supports this functionality.
If for any reason, you have not received the booking in your PMS and you can see the booking in STAAH, you are able to repost the booking yourself, by clicking the ‘Re-Post’ link in the BOOKINGS tab.
STAAH Instant - Booking.com Messaging Feature
Booking.com has enhanced messaging integration. It is now available via Instant extranet. NEW Retrieve messages and conversations at the property level Historical conversation included (if any) Who has access to Booking.com Messaging Feature in ...
Convert Direct - Smart Pricing Feature
**AWESOME & FREE** STAAH Instant – ConvertDirect – Smart Pricing Introducing Smart Pricing, a new FREE feature for STAAH ConvertDirect subscribers. This feature is designed to enhance the process of setting up deals offered on ConvertDirect. It ...
STAAH Instant - Booking.com Reporting No Show and Invalid Credit Card
Booking.com has enhanced report no show and report invalid credit card feature. STAAH is happy to support our partnership with booking.com and have enhanced the feature which is already available in Instant and Max. New Features: Option to cancel ...
Double Booking & Overbooking
Double Booking ( also known as Overbooking or a double up of accommodation) is known as an issue when a room is not available and a booking has been received. Our team will be able to assist with investigating this for you. Please contact your local ...
GDPR Booking Engine Update