STAAH Instant - How Do I Mark A Guest As No Show?
This feature is only available to Bookings made through Booking.com.
The ‘Mark No-show‘ option will appear post check-in date and be available for 48 hours only. If this icon is not available, this would indicate that it is before the check-in date or past the 48 hour threshold.
Clicking the ‘Mark No-show’ will alert Booking.com that the guest has not arrived and change the Booking Status to cancelled. Once a booking has been marked as no show, this cannot be changed.
STAAH Instant - Booking.com Reporting No Show and Invalid Credit Card
Booking.com has enhanced report no show and report invalid credit card feature. STAAH is happy to support our partnership with booking.com and have enhanced the feature which is already available in Instant and Max. New Features: Option to cancel ...
STAAH Instant - Charge Card
We have developed a new feature which provides property with the ability to manually Charge Credit Card directly in STAAH Instant extranet for bookings received from OTA. Payment will be processed via Payment Gateway. This feature is available to ...
STAAH Instant - Connect to Airbnb / Manage Airbnb listings
We have an enhanced connection with Airbnb, one of the world’s most popular communities of hosts and travelers. The connection will allow you to manage your existing Airbnb listing via your STAAH channel manager. How to enable Airbnb connection on ...
STAAH Instant - Daily Extra Guest Charge Feature
This new feature allows you to flex your daily extra guest charge on ConvertDirect Booking Engine and channel connections that supports this feature. Usually extra guest charge is a fixed static rate. However over peak/ festive season, some ...
Enhancement – STAAH Instant - OTA Promotion Feature
OTA promotion feature allows a property to set up promotions for the supported channel(s) via Instant extranet. Types of promotion supported via integration: Booking.com Go-MMT Expedia Agoda MG Jarvis IRCTC Basic √ √ √ √ √ √ ...