Forgot Access Key – How Does It Work?

Forgot Access Key – How Does It Work?

If you cannot find your access key, you can reset your own Access Key via the STAAH Instant Extranet. The access key is required for retrieving credit card information from STAAH Instant > Bookings

To reset your Access Key:
  1. Go to the SETTINGS icon > ACCESS KEY > Follow the prompts
  2. Click the ‘Forgot Your Access Key’ link
  3. You will receive an email with a link, at your registered email address. Please note this link is only valid for 3 hours.
  4. The link will re-direct you to the page to reset your access key.