Customising Information on ConvertDirect's Booking Details Page

Customising Information on ConvertDirect's Booking Details Page

Customise information to collect from booking details page.

We understand the need to simplify the booking process for a customer. As time is valuable, the quicker it is for a customer to complete a booking, the better!

Currently on the booking details page, we collect minimal information. However, we have implemented option for a property to decide if they wish to collect the below information at time of booking.
  1. Billing Address
  2. Estimated Arrival Time
  3. Additional Request
If the above information is not required, you have the option to manage this independently and hide field(s).

Who is this applicable to?

Properties using STAAH ConvertDirect Booking Engine.

Current display on booking details page:


Highlighted in green – now optional. You now have the ability to manage independently and hide fields that are not required.

How to customise booking details page/remove the fields I do not want to display?

Login to your STAAH account and select the ConvertDirect > Display Settings.


On ‘Display Settings’ module, you will see the below options:
  1. Hide Billing Information
  2. Hide ETA
  3. Hide Additional Request
Tick box to hide fields on booking details page (Highlighted in green)>Save changes


Example: Booking details page – Estimated arrival time and additional request fields hidden. These fields are no longer displayed on the STAAH Convert Direct Booking Engine. Billing address field is optional, click + to expand and enter details.




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