Contact STAAH Support – We're Here to Help You
STAAH Partner Services team are setup to provide product and technical support to our accommodation clients globally. Partner Services team are located in various regions and works in varying time zones to ensure efficient responses to all queries raised.
For further information and details on how to contact us for your query or for training, please click here
to view our email address and phone number. As we are based in various countries, contact the relevant team in your region.
In the event of a critical situation, please be sure to put “URGENT” in the subject line.
STAAH Instant - Connect to Airbnb / Manage Airbnb listings
We have an enhanced connection with Airbnb, one of the world’s most popular communities of hosts and travelers. The connection will allow you to manage your existing Airbnb listing via your STAAH channel manager. How to enable Airbnb connection on ...
How Do I Re-Post A Booking?
All Bookings received through the channel manager are stored in STAAH and posted to your property management system (PMS), given that your PMS supports this functionality. If for any reason, you have not received the booking in your PMS and you can ...
STAAH Instant - Commission Module
STAAH Instant can now support Visibility Booster offered by Booking.com! The commission feature added in STAAH Instant allows you to easily manage this tool via STAAH channel manager. What’s the Visibility Booster? Booking.com Visibility Booster ...
STAAH Instant - Charge Card
We have developed a new feature which provides property with the ability to manually Charge Credit Card directly in STAAH Instant extranet for bookings received from OTA. Payment will be processed via Payment Gateway. This feature is available to ...
STAAH Instant - CRM Partner Integration
New Feature: STAAH Instant – CRM Partner Integration STAAH is happy to announce our first integration with a partner that provides Upselling Technology to accommodation providers – Oaky https://www.oaky.com/ How does it work? Property interested ...